לוח דרושים והצעות עבודה -> IT Helpdesk Support Representative

IT Helpdesk Support Representative Location: Rishon Le Zion | Employment Type: Full-time Who are we? We are a small experienced family-oriented IT company providing IT services to diverse companies in Israel and abroad. We are looking for a Helpdesk Support Representative for a dynamic and challenging role working directly with our clients. Job Description: Provide technical support to company clients across various IT areas. Troubleshoot hardware software and network issues in Windows and Mac environments. Work with cloud systems such as Google Workspace and Microsoft 365. Assist in user management resolve communication issues and install computer equipment. Technical Requirements: At least 2 years of experience in a Helpdesk role. Practical knowledge and experience working with Windows and Mac operating systems. Basic hardware troubleshooting experience (e.g. adding memory to computers). Proficiency with cloud systems Workspace and Microsoft Basic familiarity with networking and communications. High-level English proficiency – Mandatory Significant Advantages for Experience in: MDM user management systems such as JumpCloud and Intune. Virtualization experience with VMware or Hyper-V. Backup systems familiarity specifically with Acronis Cloud. Networking and communications knowledge – understanding of DNS DHCP Routing. Networking equipment – experience working with Firewalls Access Points Switches. Required Skills: Ability to work independently and manage tasks proactively. Ability to handle pressure and manage multiple simultaneous requests. Positive attitude and creative problem-solving skills. Excellent interpersonal skills – Mandatory Organized structured and highly service-oriented – Mandatory What We Offer: Education fund Hishtalmut) and Managers Insurance. Supportive and family-like work environment. Stable employment and excellent working conditions. Professional training and certifications funded by the company. Opportunities for professional advancement and career development. Interested in joining our winning team? and join us - This position is open equally to all genders. IT Helpdesk Support Representative Sign in, Upload Resume, Quick Apply : https://jobswipe.co/jobs/it-helpdesk-support-representative-6846a4f843b9939e5473b354 Developed With Love In Tel-Aviv JobSwipe.co