Clinical Service & Support Specialist
Hybrid Role – Remote + Field-Based (across Israel)
Alta-care is seeking a motivated and service-oriented Clinical Specialist to lead support training and implementation of cutting-edge neurotechnology for treating PTSD.
This is a unique opportunity to join a mission-driven company at the forefront of mental health innovation working with leading hospitals and clinical centers throughout Israel.
What You’ll Be Doing:
• Oversee onboarding and provide clinical support to healthcare centers using the technology
• Train therapists and clinical staff – both remotely and on-site
• Troubleshoot clinical/technical issues and coordinate with the internal team
• Visit sites to ensure smooth operation and high system uptime
• Develop protocols guides and best practices based on real-world needs
• Collect user feedback and help improve the product and service quality
Who We’re Looking For:
• Degree in Psychology Life Sciences or a related field
• 3+ years of experience in clinical operations training or customer support – ideally in med-tech or mental health
• Strong communication and interpersonal skills
• Tech-comfortable and solution-oriented
• Fluent in Hebrew and English
• Willing to travel regularly across Israel (driver’s license required)
To apply or learn more:
english
training
system
customer support
communication