Client Success & Sales Support Specialist
Location: Rehovot Israel Hours)
Employment Type: Part-Time or Full-Time 4 hours/day 4–5 days a week)
Department: Sales & Client Relations
About CNC Intelligence
CNC Intelligence is a leading investigative agency focused on cryptocurrency and financial cybercrime. We assist victims law firms and law enforcement agencies worldwide in tracing digital assets and conducting in-depth investigations. Our team combines technology intelligence and global experience to support justice and accountability.
About the Role
We are seeking a proactive and organized Client Success & Sales Support Specialist to support our sales team and help provide a positive experience for both potential and onboarding clients. This role supports Sales Development Representatives engages with clients exploring pro-bono and paid services and gathers feedback during the early stages of their interaction with us.
Evening availability is required to align with U.S.-based client communication. This role is ideal for someone who enjoys communicating with people staying organized and taking responsibility for moving conversations forward.
Key Responsibilities
Sales Team & SDR Support
Assist SDRs with lead tracking CRM updates and follow-up coordination
Prepare background notes and materials ahead of prospect calls
Help schedule consultations and internal meetings
Monitor lead status and flag opportunities for review
Client Interaction & Service Support
Communicate with potential clients interested in both paid and pro-bono services
Assist clients through the onboarding process and help answer questions
Serve as a liaison between clients and internal teams when needed
Keep client records accurate and up to date
Feedback Gathering & Insight Sharing
Reach out to clients during early engagement and onboarding to gather informal feedback
Document client impressions expectations and concerns
Share relevant insights with the sales and operations teams to help refine the client experience
What We’re Looking For
Clear and professional communication skills in English
Organized responsible and reliable
Able to manage multiple tasks and maintain accurate records
Comfortable speaking with clients and coordinating across teams
Training will be provided
What We Offer
A mission-driven team working on meaningful investigations
Flexible evening schedule (minimum 4 hours/day 4–5 days a week)
A supportive work environment with opportunities for growth
Potential for advancement into Operations or Sales positions based on performance and interest
A chance to make a real impact through both operational and client-facing work
To apply please and a short introduction to