לוח דרושים והצעות עבודה -> Client Success & Sales Support Specialist

Client Success & Sales Support Specialist
Cncintel
Rehovot, Israel
לפני 4 שבועות Full-time
Client Success & Sales Support Specialist Location: Rehovot Israel Hours) Employment Type: Part-Time or Full-Time 4 hours/day 4–5 days a week) Department: Sales & Client Relations About CNC Intelligence CNC Intelligence is a leading investigative agency focused on cryptocurrency and financial cybercrime. We assist victims law firms and law enforcement agencies worldwide in tracing digital assets and conducting in-depth investigations. Our team combines technology intelligence and global experience to support justice and accountability. About the Role We are seeking a proactive and organized Client Success & Sales Support Specialist to support our sales team and help provide a positive experience for both potential and onboarding clients. This role supports Sales Development Representatives engages with clients exploring pro-bono and paid services and gathers feedback during the early stages of their interaction with us. Evening availability is required to align with U.S.-based client communication. This role is ideal for someone who enjoys communicating with people staying organized and taking responsibility for moving conversations forward. Key Responsibilities Sales Team & SDR Support Assist SDRs with lead tracking CRM updates and follow-up coordination Prepare background notes and materials ahead of prospect calls Help schedule consultations and internal meetings Monitor lead status and flag opportunities for review Client Interaction & Service Support Communicate with potential clients interested in both paid and pro-bono services Assist clients through the onboarding process and help answer questions Serve as a liaison between clients and internal teams when needed Keep client records accurate and up to date Feedback Gathering & Insight Sharing Reach out to clients during early engagement and onboarding to gather informal feedback Document client impressions expectations and concerns Share relevant insights with the sales and operations teams to help refine the client experience What We’re Looking For Clear and professional communication skills in English Organized responsible and reliable Able to manage multiple tasks and maintain accurate records Comfortable speaking with clients and coordinating across teams Training will be provided What We Offer A mission-driven team working on meaningful investigations Flexible evening schedule (minimum 4 hours/day 4–5 days a week) A supportive work environment with opportunities for growth Potential for advancement into Operations or Sales positions based on performance and interest A chance to make a real impact through both operational and client-facing work To apply please and a short introduction to
english communication
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