לוח דרושים והצעות עבודה -> An exciting company in the travel field is looking for

An exciting company in the travel field is looking for a Customer Experience Specialist to join their fast-growing teamIn this key role you will work in a fun collaborative and entrepreneurial environment where you will ensure that the company is delivering a customer-first best-in-class service to their valued users and will be pivotal in setting the bar for standard and excellence in the travel space.Responsibilities- Be customer obsessed and set the highest bar for customer care in our industry.- Handle incoming calls and digital inquiries from our US customers who are traveling stateside and abroad.- Provide real-time support related to travel inquiries- Interact with travel & medical providers.- Effectively manage customer contacts across various channels of communication including phone and chat.- Efficiently handle customer complaints with empathy knowledge and understanding.- Complete customer requests in a friendly professional and timely manner.- Work collaboratively across teams and departments to help solve any matter at hand.Requirements:- English mother-tongue level- must- Excellent verbal & written communications skills- Ability to display great time management and prioritize workload while remaining organized and efficient- Proven experience in customer service/call center roles- Familiarity with American customer service and culture- A medical and/or travel background - a plus- Tech-oriented- Ability to work in shiftsFor more information or to apply with "Customer Experience Specialist" in the subject or apply directly via www.urbanrecruits.co.il An exciting company in the travel field is looking for Sign in, Upload Resume, Quick Apply : https://jobswipe.co/jobs/an-exciting-company-in-the-travel-field-is-looking-for-6565a7ebe9b57328611f0ede Developed With Love In Tel-Aviv JobSwipe.co