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לאיוש מיידי דרושים it support specialist entry level
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IT Support Specialist Entry LevelPosition Description:
A leading med tech company is developing breakthrough technologies for the healthcare industry. Utilizing its innovative technology the company aims to improve patients' lives through advanced medical solutions.
We are looking for an enthusiastic IT Support Specialist to provide technical IT support to company employees.
Job Responsibilities:
Provide IT technical support to the company employees (software hardware security network
Manage IT Support tickets queue according to the company's SLA and KPI's in order to provide quick efficient and professional support
Work in accordance with IT policies and guidelines KPI's
Administration and maintenance of IT on prem and cloud systems Workspace BOX Slack Asana
Research and recommend innovative solutions and where possible automated approaches for IT tasks
Troubleshoot investigate and solve complex IT issues related to:
Computers and servers software (systems configuration software management)
Computers and servers hardware (upgrades maintenance & replacement)
Operating systems
Network infrastructures WAN
Company IT systems and business applications
Support & implement new technologies.systems
Other duties as needed or assigned
Position Requirements:
At least 2 years of IT Support experience in Windows & Cloud environment Workspace MDM or Cloud directory platforms)
Relevant certifications such as MCSA CCNA Google IT Support Google Workspace Admin or JumpCloud Associate – an advantage
Experience working with IT Support tickets as per SLA and KPI's
High administration & troubleshooting level in domain and cloud environments Directory Network software Saas platforms permissions security
Capable of managing multiple tasks under pressure and meeting deadlines
Independent self motivated detail oriented highly organized and willing to learn
Customer service oriented can do approach
Strong team player and excellent interpersonal skills
High level of English Advantage
Location: Jaffa
Position scope: Full time
משרה מס׳ #610816 מיועדת לגברים ונשים כאחד
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אשמח ללייק ושיתוף
research
customer service
management
english
software